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Service Animals Under Florida Law

Florida has its own service animal statute, § 413.08, sitting alongside the federal Americans with Disabilities Act. It was rewritten in 2020 and it is more specific than most people expect.

What counts as a service animal

A service animal is “an animal trained to do work or perform tasks for an individual with a disability” — and for the access provisions the statute narrows that further:

"…limited to a dog or miniature horse." Fla. Stat. § 413.08(1)(d)

Two things follow immediately.

Training is the defining feature. The animal must be trained to do work or perform tasks. Comfort from the animal’s presence alone is not task work.

An emotional support animal is not a service animal. The statute says so directly:

"This paragraph does not apply to an emotional support animal as defined in s. 760.27." Fla. Stat. § 413.08(6)(b)

That is the most consequential sentence in this area of Florida law, and it is the one most often missed. ESAs are governed by a different statute covering housing, not public access.

Where a service animal may go

"…has the right to be accompanied by a service animal in all areas of a public accommodation that the public or customers are normally permitted to occupy." Fla. Stat. § 413.08(3)

The limit is built into the wording: areas the public is normally permitted to occupy. It is not a right of access to a commercial kitchen or a staff-only area.

When a business may remove one

Access is not unconditional, and the grounds are specific:

"A public accommodation may exclude or remove any animal from the premises, including a service animal, if the animal is out of control and the animal's handler does not take effective action to control it, the animal is not housebroken, or the animal's behavior poses a direct threat to the health and safety of others." Fla. Stat. § 413.08(3)(f)

Three separate grounds: out of control and not brought under control, not housebroken, or a direct threat. Note that the first requires both that the animal is out of control and that the handler is not effectively addressing it.

Handlers are liable for damage

This is where the service animal statute meets the rest of Florida dog law.

"An individual with a disability is liable for damage caused by a service animal if it is the regular policy and practice of the public accommodation to charge nondisabled persons for damages caused by their pets." Fla. Stat. § 413.08(3)(d)

And more broadly: a service animal that bites someone is still a dog whose owner is subject to § 767.04. Access rights are not immunity from liability. A person bitten by a service animal has the same strict liability claim they would have against any other owner.

If that is your situation, the analysis is the same as any other bite, with the added evidential point that the animal’s training and history become relevant in a way they usually are not.

Misrepresenting a service animal is a crime

"A person who knowingly and willfully misrepresents herself or himself… as using a service animal… commits a misdemeanor of the second degree… and must perform 30 hours of community service." Fla. Stat. § 413.08(9)

A second-degree misdemeanour plus 30 hours of community service. Florida is unusual in attaching a specific community service requirement, and unusual in prosecuting this at all.

Note carefully what it covers: misrepresenting oneself as using a service animal, in the public accommodation context. It is not the provision that governs ESA documentation in housing, which has no equivalent penalty. Those two get conflated constantly.

History: s. 2, ch. 2020-76.


This firm handles injury claims. We do not handle service animal access complaints or disability discrimination matters. If you have been denied access, a disability rights organisation or an attorney practising in that area is the right call — not us.

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